Who we are
Suggested text: Our website address is: https://desiheartbeats.com.
Privacy Policy of DesiHeartBeats Inc e-Commerce Marketplace Platform
Effective Date: Oct-21-2023
This Privacy Policy (“Policy”) describes how DesiHeartBeats Inc (“we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you” or “your”) when accessing or using the DesiHeartBeats Inc e-Commerce Marketplace Platform (“Platform”). This Policy applies to all users of the Platform, including vendors, customers, and visitors.
What Personal Information Do We Collect?
We collect personal information about you when you:
- Register for an account on our website
- Make a purchase on our website
- Contact us with customer service inquiries
Use our website
The personal information we collect may include your name, email address, shipping address, billing address, payment information, phone number, and other information you provide to us.
How Do We Use Your Personal Information?
We use your personal information to:
- Provide you with the services you request
- Process your payments
- Communicate with you about your account or orders
- Improve our website and services
- Send you marketing messages
- Do We Share Your Personal Information?
We may share your personal information with third-party service providers who help us operate our website and services. These third-party service providers may have access to your personal information only to the extent necessary to perform their services.
We may also share your personal information with third parties if we are required to do so by law or if we believe that sharing is necessary to protect our rights or the rights of others.
How Do We Protect Your Personal Information?
We take steps to protect your personal information from unauthorized access, use, and disclosure. These steps include:
- Using secure servers
- Using encryption
- Requiring strong passwords
- Monitoring our systems for vulnerabilities
Your Rights
You have the right to access, correct, or delete your personal information. You also have the right to object to the processing of your personal information.
To exercise your rights, please contact us at [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version of the Privacy Policy will be posted on our website.
Export and Import Policies
We may transfer your personal information to countries outside of the United States. These countries may not have the same data protection laws as the United States.
Shipping Policies
We may ship your products to countries outside of the United States. These countries may not have the same shipping laws as the United States.
Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly, including but not limited to your name, email address, postal address, phone number, and payment information. We may also collect additional information necessary for account registration and order processing.
1.2 Automatically Collected Information
When you access or use the Platform, we may automatically collect certain information, including your IP address, device information, browser type, operating system, and usage data. This information helps us improve the Platform and provide a better user experience.
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities on the Platform. These technologies help us personalize your experience, analyze usage patterns, and provide relevant advertisements. You have the option to manage or disable cookies through your browser settings.
Use of Information
2.1 Provision of Services
We use the collected information to provide and improve the Platform’s functionality, process transactions, facilitate communication between vendors and customers, and deliver products and services.
2.2 Communication
We may use your contact information to communicate with you about your account, orders, promotions, and important updates related to the Platform. You can opt-out of promotional communications at any time.
2.3 Legal Compliance
We may process your personal information to comply with applicable laws, regulations, or legal obligations, including tax requirements, fraud prevention, and dispute resolution.
2.4 Analytics and Research
We may use collected information for data analysis, research, and improving our services, including understanding user preferences and trends.
Data Sharing and Disclosure
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating and maintaining the Platform. These service providers are contractually obligated to protect your information and use it solely for the purposes outlined in this Policy.
3.2 Vendors and Customers
As a vendor or customer on the Platform, limited personal information may be shared between vendors and customers as necessary to process orders, arrange deliveries, and provide customer support. However, we do not share payment information between vendors and customers.
3.3 Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on the Platform of any such change in ownership or control.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
The Platform is operated and hosted in the United States. By accessing or using the Platform, your personal information may be transferred to and processed in the United States or other countries with different data protection laws than your country of residence. We will take reasonable steps to ensure your personal information receives adequate protection as required by applicable laws.
Your Data Rights and Choices
6.1 Access and Correction
You have the right to access and update your personal information stored in your account. You can make these changes directly through your account settings or by contacting us.
6.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
6.3 Marketing Communications
You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us. Please note that you may still receive non-promotional communications related to your account and transactions. Note : You will be receiving newsletters / special promotional emails from desiheartbeats.com. (You can unsubscribe from the mailing list any time).
Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information from our systems.
Changes to this Policy
We reserve the right to modify or update this Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Policy on the Platform or sending a notification to your registered email address. Your continued use of the Platform after the effective date of the revised Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
Please note that this Privacy Policy should be reviewed in conjunction with any applicable data protection laws in your jurisdiction, including the General Data Protection Regulation (GDPR), US data protection laws, Indian data protection laws, and other relevant regulations, to ensure compliance with local requirements.
We have established this privacy policy to explain to you how your information is protected, collected and used, which may be updated by us from time to time. We will provide notice of materially significant changes to this privacy policy by posting notice on the site.
- Protecting your privacy We don’t share your information with third parties for marketing purposes. We don’t engage in cross-marketing or link-referral programs with other sites. Account information is password-protected. Keep your password safe.
People who post on this site, may provide links to third party websites, which may have different privacy practices. We are not responsible for, nor have any control over, the privacy policies of those third party websites, and encourage all users to read the privacy policies of each and every website visited.
- Data we collect We sometimes collect your email address,authenticating user accounts, providing subscription email services, etc.
Our web logs collect standard web log entries for each page served, including your IP address, page URL, and timestamp. Web logs help us to diagnose problems with our server, to administer the site, and to otherwise provide our service to you.
- Data: The classifieds and the online retail store all data and classifieds are stored in our database, Our web logs and other records are stored indefinitely. Although we make good faith efforts to store the information in a secure operating environment that is not available to the public, we cannot guarantee complete security.
- Circumstances in which we may release information, may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
Site admin may also disclose information about its users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use; respond to claims that any posting or other content violates the rights of third-parties; or protect the rights, property, or personal safety, its users or the general public.